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What is considered a manufacturing defect?

A manufacturer defect applies to defective materials and/or workmanship. Please view our full warranty policy, provided below:
 
The HOKA® warranty applies to footwear less than one year old from date of purchase and applies to defective materials and workmanship. All items sent to HOKA® which are past one year from date of purchase will be evaluated on a case-by-case basis. Please note that HOKA® can offer an exchange or credit but does not perform repairs.
 
Warranty Covers Authentic Product
Applies to authentic product purchased directly from www.hokaoneone.eu/, through our contact center or when purchased via an authorised retail partner. 
 
Not Covered by Warranty
- Item(s) over 1 year old from date of purchase.
- Normal wear and tear.
- Accidental damage.
- Water damage.
 
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